Lotte Finance Vietnam

Card Used Info

Credit cards are used to pay legitimate goods and services, can be withdrawn and cashed in the country and abroad depending on the card products of LOTTEFinance.

Credit card can perform non-financial functions such as balance inquiry, statement, PIN change…

When using a credit card, the Cardholder must use for the right purpose and pay the loan, fee and interest on time arising from the use of the card.

Credit card cannot be used for bank transfer; The Cardholder is not allowed to use the Credit Card limit to deposit money, credit it into payment account, debit card or prepaid card…

Card Limit Info

LOTTEFinance considers and grants each Primary Cardholder a Credit Card Limit. All transactions of Primary and Suplemental Cards use the same limit.

Credit Card Limit only terminates when the Primary Cardholder requests to terminate and is accepted by LOTTEFinance, or LOTTEFinance decides to terminate or when it is required to comply with the Laws of Vietnam.

LOTTEFinance has the rights to increase, decrease or terminate the Credit Card Limit granted to the Cardholder or to permit Card transactions (including cases when Cardholder exceed the limit) and the Cardholder is responsible for all relevant transactions.

If the value of a transaction exceeds the available limit or limit of each transaction, LOTTEFinance reserves the right not to authorize the transaction or stop the transaction.

The card limit may only be used for consumption purposes.

Card Change Password Info

Card password registration and change guidance

Card password registration is for providing safe service without sign-up or login, and requires cell phone authentication.

The password will be changed only to the card number entered.

Card Revolving Info

Credit cards have a using duration of 03 (three) years. Expiry date of the Card is the last day of the month on the Card. After this date, if the Cardholder's credit card limit is still valid and meets LOTTEFinance's automatic extension conditions required at that time, the Card will be automatically extending and the Physical Card is sent to the Cardholder. The old card will not execute the transaction after it expires.

In the process of using the Card, the Main Cardholder may request LOTTEFinance to replace the Card for any reason, the Cardholder shall bear the Card replacement fee. Card replacement fee is announced at LOTTEFinance’s website and regulated by LOTTEFinance periodical.

LOTTEFinance have self- decision to change the Card number, expiry date of the Card when issuing or replacing the new Card for the Cardholder. The Cardholder take responsibility for notifying this change to all parties to whom the Cardholder may make the payment. LOTTEFinance will not be responsible for the consequences arising from rejected transactions according to the old Card number or other cases.

LOTTE CARD

Card Usage Guide